bajvip Guide to Responsible Gaming
bajvip believes entertainment should always be safe and controlled. Our responsible gaming tools are here to help you play in a healthy way.
Our Commitment
bajvip is committed to creating a safe, enjoyable, and responsible online gaming environment for players in Bangladesh. When gaming shifts from being entertainment to becoming a problem, we want to be there for you. Responsible gaming means understanding your own limits, staying in control of your time and money, and seeking help when needed.
We encourage every player to see gaming only as an enjoyable hobby — not as a source of income. All responsible gaming tools at bajvip are completely free and available to use at any time.
Gambling can be addictive. If you feel that gaming is affecting your daily life, relationships, or financial situation, please contact our support team right away. We are ready to assist in Bengali 24/7.
Our Protection Tools
bajvip provides these tools free of charge to help you stay in control
Set Deposit Limits
Set a limit on how much money you can deposit per day, per week, or per month. Once a limit is set, it takes effect immediately. To increase a limit, you will need to wait 24 hours — this is for your protection.
Self-Exclusion
If you feel you need a break, activate self-exclusion. This will completely block access to your account — from 7 days up to permanently. Once self-exclusion is activated, it takes effect immediately.
Time-Out Feature
Use a time-out for a temporary break. Keep your account inactive for any period from 24 hours to 6 weeks. No betting or gaming is allowed during a time-out.
Session Time Limits
Set a time limit for each gaming session. When the set time is up, a warning will appear automatically. This helps prevent you from gaming for long periods without realising it.
Gaming History Review
You can view your gaming history, deposits, withdrawals, and betting records at any time. Staying aware of your own gaming patterns is an important part of responsible gaming.
24/7 Support in Bengali
Our Bengali-speaking support team is always ready for any questions or concerns related to responsible gaming. Speak directly through live chat — any time, day or night.
For ages 21 and over only
Gaming at bajvip is permitted only for individuals aged 21 or older. Keeping minors away from gaming is our ethical responsibility. Age is verified at registration and identity documents may be required if needed.
Assess Yourself
Read the questions below. If you answer "yes" to more than one, we recommend speaking with our support team or taking a break.
- Are you spending more money on gaming than your set budget?
- Are you gaming repeatedly to try to win back money you lost ("chasing losses")?
- Is gaming cutting into time you spend with family, at work, or studying?
- Do you want to stop gaming but find you cannot?
- Are you lying to family or friends about your gaming?
- Are you taking on debt or spending your savings because of gaming?
- Do you feel anxious or uncomfortable when you are not gaming?
Set Your Limits — Step by Step
Enable responsible gaming settings on your bajvip account in just a few steps
Log in to your account
Log in to bajvip and click your profile icon at the top right. Go to the "Account Settings" section.
Open the "Responsible Gaming" tab
Inside settings, find the "Responsible Gaming" section. All controls are available together in one place here.
Choose your preferred limits
Deposit limits, session time limits, or time-out — select what you need. Instructions are provided for each option.
Confirm
Save the change. Reducing a deposit limit takes effect immediately. To increase a limit, you will need to reapply after 24 hours.
Come to live chat if you need help
If you are unable to change the settings yourself or urgently want to activate self-exclusion, our 24/7 live chat support team will help you immediately.
Core Principles of Responsible Gaming
Keeping these rules in mind will make gaming enjoyable at all times
Do not think of gaming as a source of income. It is a form of entertainment — just like watching a film or playing sports.
Decide how much you will spend before each session and stay within that limit. Do not try to win back losses by putting in more money after a loss.
Do not game for long stretches without stopping. Take a break every hour — get up, drink some water, and rest your eyes.
Avoid gaming when you are feeling sad, angry, or frustrated. Decisions made in that state are not good ones and the risk of losing more is higher.
You should not game while under the influence of any substance or alcohol. It reduces your ability to make sound judgements.
Hiding your gaming from the people close to you is a sign of addiction. Have an open conversation with your loved ones.
Protection of Minors
bajvip strictly does not allow anyone under the age of 21 to game. Our advice to parents and guardians:
- Use a password or PIN on your device so minors cannot access your account.
- Do not hand your device to children while you are logged in to the bajvip app or website.
- Keep the PINs for your bKash, Nagad, or Rocket accounts private.
- If you have any suspicion, change your password immediately and inform our support team.
If you suspect that a minor has opened a bajvip account, please let us know through live chat or at [email protected]. We will review the account immediately.
How to Get Help
If you are struggling, do not stay alone — we are always here for you
bajvip Support Team
Our Bengali-speaking support team is available 24 hours a day, 7 days a week through live chat. You can talk to us about gaming problems, self-exclusion, or any concern you have.
All conversations are kept completely confidential.
Professional Support
Gambling addiction is a serious health concern. If you feel you need professional advice, speak with a mental health specialist.
You can seek help from Bangladesh's National Mental Health Service Centre, the National Institute of Mental Health (NIMH), and the mental health departments of local hospitals.
Frequently Asked Questions
Answers to common questions about responsible gaming
Enjoy Safely at bajvip
Play responsibly and enjoy the range of games at bajvip